Social Networking through Disaster – Exercise24

A massive earthquake hits the California coast near Huntington Beach between San Diego  and the Baja Peninsula. Of course it was not real, it was an exercise managed by San Diego State University’s VisCenter and InRelief.Org called Exercise24.   Exercise24  was planned as “an open, ‘no fault’ environment for nations, organizations and the global community to explore collaborative technologies and develop solutions to humanitarian assistance and disaster relief challenges,” wrote George Bressler, SDSU adjunct faculty member and lead coordinator of X24.

The Role of Social Media in Disasters

TweetingWe’ve looked at the use of Twitter and other social media tools in previous articles on fires in Santa Barbara, Haiti, Chile, and preparing for the non-event tsunami in Hawaii.  As a tool, instant one-to-many and many-to-many real-time interactive messaging  has tremendous value.  Where broadcast media and law enforcement have shortfalls in the lag time between and event and notifications, instant messaging can give real-time, “as it is occurring” updates to a wide audience.

Exercise 24 (X24) was an attempt at gaining a greater understanding of how to more effectively use tools such as Twitter and Facebook during emergencies.  Objectives included:

Objective One

Utilize the computing cloud to rapidly converge geographically dispersed global experts at the onset of a simulated international incident, deploy a foundation of guidance in concert with community leaders in a manner that empowers community members through education and smart technologies to support mitigation, response, recovery, and a resumption of societal normalcy at a level of functioning an order of magnitude higher than existed before.

Objective Two

Leverage smart phones, ultra-lights (United States), and unmanned air systems (Mexico) for rapid threat/damage assessment of a simulated seismic event that generates a significant oil spill off the coast of Southern California and Northern Baja California, as well as damage to critical infrastructure inland that necessitates mass sheltering of displaced community members.

Objective Three

Leverage the power of NGOs, faith-based groups, rapidly responding government and corporate groups, international groups, social networking communities as occurred in Haiti, and other resilient networks to locate and notionally send aid to Southern California and Baja California

Additional objectives included stressing connections and capacity of social networking sites and Twitter to determine network and capacity load limitations, as well as the ability to filter “noise” from valuable information if needed to ensure the delivery of information and requests for help could be both understood and managed.

Do you remember CNN and the other major news outlets carrying real-time interviews with citizen journalists via Skype immediately after the Chilean Earthquakes?  A laptop computer with a camera and audio kit, and the world was getting on-the-scene reports from Conception as events unfolded – hours and days before news crews could get on the scene.

ISHA SESAY, CNN INTERNATIONAL ANCHOR:  “Indeed, we will have more breaking news coverage of this Chile earthquake, as you would expect. We are going to check on next what’s happening on the Internet. We have social network sites busy talking about the disaster. We’re going to of course bring you what they’re saying.”

We hope to ultimately ‘connect the dots’ for data fusion and pattern recognition in homeland security and homeland defense” said Eric Frost, director of San Diego State’s Immersive Visualization Center (VizLab).

 The Future of Social Networking in Disasters

There are a few obvious problems we need to get through before twitter, or any other instant messaging service such as SMS, eMail, or other means of interactive and non-interactive messaging are completely suited to the task.

Messaging systems require access to network.  Without 3G, LTE/4G, WiFi, or terrestrial Internet access the systems won’t work.

Until every man, woman, child, and automated tripwire has access to a messaging-enabled wireless device, we will still have some shortfalls.

Look how thoughtfully this training simulation has been designed. There are reasons why Californians survive their turbulent environment.” (from Wired Magazine review on X24)

Yes, this is true.  The more prepared we are, the more effectively we can respond, and recovery from disasters.  The more tools available, both intellectual and mechanical, the greater our chances of survival and recovery.

Keep your eyes on organizations such as InRelief.Org, and participate in upcoming disaster response exercises as able.  Maybe trite, but in reality, the life you save might be your own or a loved one.

Celebrating Independence in Moldova

Americans like to stress the fact we declared independence from England in 1776, and have been celebrating that event on the 4th of July ever since. No American remembers the struggles our country endured in securing our independence, and for the most part the day represents a great excuse to head to the park and barbeque hamburgers or hot dogs – topped off by a short fireworks display in the evening.

At the Independence Day Celebration in ChisinauIn Chisinau, Moldova, independence is an event everybody over the age of 20 experienced. August 27th marks the 19th year of independence from the Soviet Union. As a newly democratized state, Moldova has faced challenges, whether it is from politicians attempting to understand the dynamics of a democratic state, communists desperately trying to retain some snippet of control, or corruption by leaders who wish to capitalize on the chaos Moldova overcomes while rebuilding their society and economy.

Most Moldovans look to Europe, and their ethnic roots to Romania as a model and direction to build Moldova’s future. European Union flags fly beside Moldovan flags, and automobiles from around the EC routinely fill Chisinau’s streets. It is an exciting and scary time. Like starting a new job in a company that has a different culture and objectives – but a great reputation in its industry, Moldovans welcome the opportunity to make their country and quality of life on par with the rest of Europe, and the world.

But Now it is Time to Celebrate

The streets of Chisinau are filled with Moldovan flags, and you can see people on the street wearing makeup in the shape of Moldovan and Romanian flags on the side of their faces. An enthusiasm for their country, an indulgence On stage at the Chisinau independence day celebrationin celebrating their national identity. Walking into the center of Chisinau the main street is blocked off to accommodate a huge stage, with performers singing Moldovan folk tunes, rock songs, ballads, and anything else that makes young and old well up with pride in their country.

Americans and other western nations will find it a bit foreign to see the energy radiating from people on the street, but then again, we have not recently experienced 70 years occupation by an oppressive government. A government whose army is still entrenched along Moldova’s border in Transnistria, which is internationally recognized as part of Moldova, but in reality is an uncontrolled region that is part Moldovan, part independent, and part occupied by Russia. Unless you were present at Pearl Harbor in 1941, for an American the taste of foreign military encroachment on our own soil is an abstract.

Those over 30 years old will remember that at the time of independence, there was bloodshed, there was a human cost of freedom and independence that is still fresh in the mind of all Moldovans. And a deep-rooted desire to celebrate the sacrifices and courage of their family members and friends who paid the price of freedom.

And celebrate they did. While a large police force was clearly visible throughout the city center during the concerts and festivities, most appeared slightly jealous they could not strip off their uniforms and join in the indulgence of national identity. Others merely focused their energy on ensuring the safety of the people. No incidents such as you would see in Los Angeles or New York such as policeman kicking cyclists off their bicycles, threatening citizens, or trying to intimidate – just keeping it safe.

A Long Way to Go

20 years ago the nation was an infant desperately trying to get to its feet, now, while among the poorest countries in Europe, it is a comfortable place to live and work. While a large percentage of the population lives on a very small income, the GDP is growing at a steady rate, and there is always hope for the future.

Telecoms and Internet access are a very pleasant surprise. As in many developing countries, nearly every man, woman, and child has a mobile phone. On one street in central Chisinau you can find up to four separate Orange distributors on one city block (Orange claims they have more than 2400 distribution points), and most have a line of people waiting to get a new phone.

Wireless Internet is available throughout the city, and in the central park many park benches are filled with professionals and young people accessing the Internet on laptop computers. Orange Telecom claims they have complete national coverage with 3G, and offer wireless access speeds up to 21mbps.

Now, I sincerely wish I could get that performance in Burbank, California. Maybe when Verizon eventually gets around to implementing LTE or 4G…

NOTE: I was able to pick up an Orange prepaid phone in about 2 minutes, for about $20 and 600 minutes. I picked up a wireless internet account at the same time – about $15 for 2 weeks wireless access, and have been averaging just over 1.2mbps download speeds – quite enough to watch my Los Angeles TV stations with very high quality over Slingbox.

Moldova PrideHowever, on the bad side, Moldova has no energy resources within the country, and is completely dependent on Russia and other countries for fuel, natural gas, and power. While relatively self-sufficient on food, energy availability is at the will of Russia, and Moldova holds the same risk as Ukraine and other countries which have had resources throttled due to political issues with Russia.

But today is a celebration. I am almost jealous at the enthusiasm and level of pride Moldovans have for their country. Americans show pride by tying yellow ribbons around a tree in their front yard to show support for soldiers on military duty in a foreign land, we take pride in our economic and industrial achievements, and we show a lot of pride in our ability to show leadership in many ways around the world. Slap an American flag on your pickup truck – and you are a patriot.

But we have lost the scars of revolution, and lost the physiological sensation of emerging from oppression to taking on the challenge of democracy.

Moldovans have not. Happy Independence Day Moldova!

Managing Disasters with Internet Utilities

Fire season is here. Southern California fire departments and forestry services are urging residents to cut back brush on their properties and create “defensible space” Burbank is in a High Risk Period for Wildfirebetween the dry chaparral and their homes. Local news stations have spooled their resources to bring fire-related journalism to the population. And, we have already seen extreme technology such as DC-10s and 747s dumping insane amounts of Foscheck and water to quickly knock down fires which have popped up early in the season.

Southern California has fires, just as Kansas has tornadoes and Florida has hurricanes. Disasters are a natural part of nature and life. How we deal with natural disasters, our ability to survive and overcome challenges, and how we restore our communities defines our society.

Technology tools in place or being developed are having a major impact on our ability to react, respond, and recover from disaster. In the early stages of any disaster, communication is key to both survival and response. As nearly every person in the world is now tethered to a wireless device, the communication part isDefensible space to avoid brush fires becoming much easier, as even the most simple handset will support basic features such as text messaging and voice communications.

Getting the Message Out

Over the past 25 years the world has adopted Internet-enabled communications in a wide variety of formats for everything from email to citizen journalism. It is hard to find an event occurring anyplace in the world that is not recorded by a phone camera, YouTube video, blog, or real time broadcast.

In the 2008 Santa Barbara Tea Fire students from UC Santa Barbara used Twitter to warn fellow students and local residents to get out of the fire’s path as it raced through 2000 acres and more than 210 houses within the city limits. While it is not possible to put a statistic on the value of Twitter on evacuations and emergency notification, interviews following the fire with students revealed many had their initial notification through Twitter lists, and indicated they were able to get out of areas consumed in the fire (while screaming the heads off to others in the neighborhood to get out) before public safety officials were able to respond to the fire.

NOTE: I was driving through Santa Barbara (along the ’101) during the initial phase of the fire, and can personally verify the fire moved really, really fast through the city. It looked like lava streaming out of a volcano, and you could see houses literally exploding as the fire hit them and moved through… I wasted no time myself getting through the city and on the way to LA.

Houses in Burbank's Verdugu MoutnainsThis article will not review all the potential technologies or software becoming available for emergency notifications, however we will look at the basic utility enabling all the great stuff happening to keep our citizens safe. The Internet.

Internet’s Utility is Now Bigger than Individuals and Companies

We all remember the infamous interview with Ed Whitcare, former CEO at AT&T.

Q: How concerned are you about Internet upstarts like Google, MSN, Vonage, and others?

A: How do you think they’re going to get to customers? Through a broadband pipe. Cable companies have them. We have them. Now what they would like to do is use my pipes free, but I ain’t going to let them do that because we have spent this capital and we have to have a return on it. So there’s going to have to be some mechanism for these people who use these pipes to pay for the portion they’re using. Why should they be allowed to use my pipes?

The Internet can’t be free in that sense, because we and the cable companies have made an investment and for a Google or Yahoo or Vonage or anybody to expect to use these pipes [for] free is nuts!

This statement, clearly indicates many in the internet network and service provider business do not yet get the big picture of what this “4th Utility” represents. The internet is not funny cat videos, porn, corporate web sites, or Flickr. Those features and applications exist on the Internet, but they are not the Internet.

Internet, broadband, and applications are a basic right of every person on the planet. The idea that two network administrators might have an argument at a bar, and subsequently consider the possibility of “de-peering” a network based on personalities or manageable financial considerations borders on being as irresponsible as a fire department going on strike during a California wildfire.

From http://www.wired.com/autopia/2009/09/evergreen-supertanker/As a utility, the Internet has value. Just as electricity, water, or roads. The utility must be paid for either before or after use, however the utility cannot be denied to those who need the service. When a city grows, and attracts more traffic, residents, and commerce, the intent is normally not to restrict or control the process, you build better roads, better infrastructure, and the people will eventually pay the price of that growth through taxes and utility bills. The 4th Utility is no different. When it gets oversubscribed, it is the carrier’s responsibility to build better infrastructure.

Disputes between network administrators, CFOs, or colocation landlords should never present a risk that SMS, Twitter, email, or other citizen journalism could be blocked, resulting is potential loss of life, property, and quality of life.

Communicating in the Dangerous Season

Fire season is upon us. As well as riots, traffic congestion, government crackdowns, take downs, and other bad things people need to know so they can react and respond. The Internet delivers CalTrans traffic information to smart phones, SMS, and web browsers to help us avoid gridlock and improve our quality of life. Twitter and YouTube help us understand the realities of a Tehran government crackdown, and Google Maps helps guide us through the maze of city streets while traveling to a new location.

We have definitely gone well past the “gee whiz” phase of the Internet, and must be ready to deal with the future of the Internet as a basic right, a basic utility, and essential component of our lives.

Net neutrality is an important topic – learn more about network neutrality, and weigh in on how you believe this utility should be envisioned.

The Utility and Pain of Internet Peering

In the early 1990s TWICS, a commercial bulletin board service provider in Tokyo, jumped on the Internet. Access was very poor based on modern Internet speeds, however at the time 128kbps over frame relay (provided by Sprint international) was unique, and in fact represented the first truly commercial Internet access point in Japan.

The good old boys of the Japanese academic community were appalled, and did everything in their power to intimidate TWICS into disconnecting their connection, to the point of sending envelopes filled with razor blades to TWICS staff and the late Roger Boisvert (*), who through Intercon International KK acted as their project manager. The traditional academic community did not believe anybody outside of the academic community should ever have the right to access the Internet, and were determined to never let that happen in Japan.

Since the beginning, the Internet has been a dichotomy of those who wish to control or profit from the Internet, and those who envision potential and future of the Internet. Internet “peering” originally came about when academic networks needed to interconnect their own “Internets” to allow interchange of traffic and information between separately operated and managed networks. In the Internet academic “stone age” of the NSFNet, peering was a normal and required method of participating in the community. But,… if you were planning to send any level of public or commercial traffic through the network you would violate the NSFNET’s “acceptable use policy/AUP” preventing use of publically-funded networks for non-academic or government use.

Commercial internet Exchange Points such as the CIX, and eventually the NSF supported network access points/NAPs popped up to accommodate the growing interest in public access and commercial Internet. Face it, if you went through university or the military with access to the Internet or Milnet, and then jumped into the commercial world, it would be pretty difficult to give up the obvious power of interconnected networks bringing you close to nearly every point on the globe.

The Tier 1 Subsidy

To help privatize the untenable growth of the NSFNet (due to “utility” academic network access), the US Government helped pump up American telecom carriers such as Sprint, AT&T, and MCI by handing out contracts to take over control and management of the world’s largest Internet networks, which included the NSFNet and the NSF’s international Connection Managers bringing the international community into the NSFNet backbone.

This allowed Sprint, AT&T, and MCI to gain visibility into the entire Internet community of the day, as well as take advantage of their own national fiber/transmission networks to continue building up the NSFNet community on long term contracts. With that infrastructure in place, those networks were clear leaders in the development of large commercial internet networks. The Tier 1 Internet provider community is born.

Interconnection and Peering in the Rest of the World

In the Internet world Tier1 networks are required (today…), as they “see” and connect with all other available routes to individual networks and content providers scattered around the world. Millions and millions of them. The Tier 1 networks are also generally facility-based network providers (they own and operate metro and long distance fiber optic infrastructure) which in addition to offering a global directory for users and content to find each other, but also allows traffic to transit their network on a global or continental scale.

Thus a web hosting company based in San Diego can eventually provide content to a user located in Jakarta, with a larger network maintaining the Internet “directory” and long distance transmission capacity to make the connection either directly or with another interconnected network located in the “distant end” country.

Of course, if you are a content provider, local internet access provider, regional network, or global second tier network, this makes you somewhat dependant on one or more “Tier 1s” to make the connection. That, as in all supply/demand relationships, may get expensive depending on the nature of your business relationship with the “transit” network provider.

Thus, content providers and smaller networks (something less than a Tier 1 network) try to find places to interconnect that will allow them to “peer” with other networks and content providers, and wherever possible avoid the expense of relying on a larger network to make the connection. Internet “Peering.”

Peering Defined (Wikipedia)

Peering is a voluntary interconnection of administratively separate Internet
networks for the purpose of exchanging traffic between the customers of each network. The pure definition of peering is settlement-free or “sender keeps all,” meaning that neither party pays the other for the exchanged traffic; instead, each derives revenue from its own customers. Marketing and commercial pressures have led to the word peering routinely being used when there is some settlement involved, even though that is not the accurate technical use of the word. The phrase “settlement-free peering” is sometimes used to reflect this reality and unambiguously describe the pure cost-free peering situation.

That is a very “friendly” definition of peering. In reality, peering has become a very complicated process, with a constant struggle between the need to increase efficiency and performance on networks, to gaining business advantage over competition.

Bill Norton, long time Internet personality and evangelist has a new web site called “DR Peering,” which is dedicated to helping Internet engineers and managers sift through the maze of relationships and complications surrounding Internet peering. Not only the business of peering, but also in many cases the psychology of peering.

Peering Realities

In a perfect world peering allows networks to interconnect, reducing the number of transit “hops” along the route from points “A” to “B,” where either side may represent users, networks, applications, content, telephony, or anything else that can be chopped up into packets, 1s and 0s, and sent over a network, giving those end points the best possible performance.

Dr Peering provides an “Intro to Peering 101~204,” reference materials, blogs, and even advice columns on the topic of peering. Bill helps “newbies” understand the best ways to peer, the finances and business of peering, and the difficulties newbies will encounter on the route to a better environment for their customers.

And once you have navigated the peering scene, you realize we are back to the world of who wants to control, and who wants to provide vision. While on one level peering is determined by which vendor provides the best booze and most exciting party at a NANOG “Beer and Gear” or after party, there is another level you have to deal with as the Tier 1s, Tier 1 “wanna-be networks,” and global content providers jockey for dominance in their defined environment.

At that point it becomes a game, where personalities often take precedence over business requirements, and the ultimate loser will be the end user.

Another reality. Large networks would like to eliminate smaller networks wherever possible, as well as control content within their networks. Understandable, it is a natural business objective to gain advantage in your market and increase profits by rubbing out your competition. In the Internet world that means a small access network, or content provider, will budget their cost of global “eyeball or content” access based on the availability of peering within their community.

The greater the peering opportunity, the greater the potential of reducing operational expenses. Less peering, more power to the larger Tier 1 or regional networks, and eventually the law of supply and demand will result in the big networks increasing their pricing, diluting the supply of peers, and increasing operational expenses. Today transit pricing for small networks and content providers is on a downswing, but only because competition is fierce in the network and peering community supported by exchanges such as PAIX, LINX, AMS-IX, Equinix, DE-CIX, and Any2.

At the most basic level, eyeballs (users) need content, and content has no value without users. As the Internet becomes an essential component of everybody on the planet’s life, and in fact becomes (as the US Government has stated) a “basic right of every citizen,” then the existing struggle for internet control and dominance among individual players becomes a hindrance or roadblock in the development of network access and compute/storage capacity as a utility.

The large networks want to act as a value-added service, rather than a basic utility, forcing network-enabled content into a tiered, premium, or controlled commodity. Thus the network neutrality debates and controversy surrounding freedom of access to applications and content.

This Does Not Help the Right to Broadband and Content

There are analogies provided for just about everything. Carr builds a great analogy between cloud computing and the electrical grid in his book the “Big Switch.” The Internet itself is often referred to as the “Information Highway.” The marriage of cloud computing and broadband access can be referred to as the “4th Utility.”

Internet protocols and technologies have become, and will continue to be reinforced as a part of the future every person on our planet will engage over the next generations. This is the time we should be laying serious infrastructure pipe, and not worrying about whose content should be preferred, settlements between networks, and who gives the best beer head at a NANOG party.

At this point in the global development of Internet infrastructure, much of the debate surrounding peering – paid or unpaid, amounts to noise. It is simply retarding the development of global Internet infrastructure, and may eventually prevent the velocity of innovation in all things Internet the world craves to bring us into a new generation of many-to-many and individual communications.

The Road Ahead

All is not lost. There are visionaries such as Hunter Newby aggressively pushing development of infrastructure to “address America’s need to eliminate obstacles for broadband access, wireless backhaul and lower latency through new, next generation long haul dark fiber construction with sound principles and an open access philosophy.”

Oddly, as a lifelong “anti-establishment” evangelist, I tend to think we need better controls by government over the future of Internet and Internet vision. Not by the extreme right wing nuts who want to ensure the Internet is monitored, regulated, and restricted to those who meet their niche religions or political cults, but rather on the level of pushing an agenda to build infrastructure as a utility with sufficient capacity to meet all future needs.

The government should subsidize research and development, and push deployment of infrastructure much as the Interstate Highway System and electrical and water utilities. You will have to pay for the utility, but you will – as a user – not be held hostage to the utility. And have competition on utility access.

In the Internet world, we will only meet our objectives if peering is made a necessary requirement, and is a planned utility at each potential geographic or logical interconnection point. In some countries such as Mongolia, an ISP must connect to the Mongolia Internet Exchange as a requirement of receiving an ISP license. Why? Mongolia needs both high performance access to the global Internet – as well as high performance access to national resources. It makes a lot of sense. Why give an American, Chinese, or Singaporean money to send an email from one Mongolian user to another Mongolian user (while in the same country)? Peering is an essential component of a healthy Internet.

The same applies to Los Angeles, Chicago, Omaha, or any other location where there is proximity between the content and user, or user and user. And peering as close to the end users as technically possible supports all the performance and economic benefits needed to support a schoolhouse in Baudette (Minn), without placing an undue financial burden on the local access provider based on predatory network or peering policies mandated by regional or Tier 1 networks.

We’ve come a long way, but are still taking baby steps in the evolution of the Internet. Let’s move ahead with a passion and vision.

(*)  Roger Boisvert was a friend for many years, both during my tensure as  US Air Force officer and telecom manager with Sprint based in Tokyo (I met him while he was still with McKinsey and a leader in the Tokyo PC User’s Group), and afterwards through different companies, groups, functions, and conferences in Japan and the US.  Roger was murdered in Los Angeles nine years ago, and is a true loss to the internet community, not only in Japan but throughout the world.

Google as the 5th Estate

Wikipedia lists the “5th Estate” as an ambiguous addition to the traditional “estates,” including the clergy (1st Estate), nobility (2nd Estate), commoners (3rd Estate), and the press (4th Estate). The term (according to Wikipedia)has been used to describe Max Headroom in Our Ethertrade unions, the poor, the blogosphere and organized crime. It can also be used to describe media outlets that see themselves in opposition to mainstream (“Fourth Estate”) media.

If you believe Larry Page, a co-founder of Google, their vision is to marry artificial intelligence with search engines so powerful they would understand “everything in the world.” A couple of years ago Google further stated a corporate vision to “organize the world’s information and make it universally accessible and useful.”

A very compelling and interesting vision, until you begin to understand the extent of that capability. On a positive note it gives us a way find and access codified knowledge we’d never gain exposure to under normal conditions (pre-Google and Internet “normal conditions”), but on the other end of the spectrum personal information and confidential information is also collected, indexed, and made available to anybody with access to a search engine.

Posting a blog entry may get you indexed within seconds, as would posting pictures of your family. Your tax records, home information, educational records, and other personal information, if not guarded with near military discipline (oops, forgot about wikileaks.com), will expose parts of your life never expected to the other 4.5 billion people around the world who may have a voyeuristic or nefarious interest in your life.

Going Nose-to-Nose with a Sovereign Nation

However, perhaps the most interesting step into uncharted territory with Google is in their recent conflict with China.

Google took issue with China’s censorship of search engine results, as well as cyber-terrorism it alleged was raged by Chinese government hackers, who obtained confidential information and email data from Google as well as at least 20 other private companies in what Google described “as a highly sophisticated attack.” (Red Herring)

The issue here is not censorship, the issue is the rights of a sovereign nation, versus the development of a global utility that transcends the control of a nation over its citizens. Kind of a new United Nations of Cyber managed by Google.

China is a good target, as self-righteous citizens of western countries reject the socialist political/cultural environment in the world’s most populous country. Of course those who believe in western conspiracy would note that Google has been linked to the CIA and other global intelligence agencies since inception (1), (2), (3), etc., by a variety of mainstream media and private websites.

But what does happen when a private company reaches a level of power that allows it to set both foreign and domestic policy in sovereign nations? Is there a point when the UK, must check with Google for approval before signing privacy or security policy into law? At what point does a private company “cross over the line” of providing a global utility and become a global “big brother?”

Max Headroom Returns to Our Ether

We’ve written about Max Headroom in the past, and he recently pop-p-p-p-ped up in conversations and magazine artiocles, including Wired Magazine. Max Headroom’s world, although brought to us in 1985, is almost creepy in its relevance to modern times. Just swap Television, studios, and TV with Internet and SEO ratings.

“In the post-apocalyptic future where television sets are more important than food, TV ratings are the all important currency of the nation. A new technique of preventing viewers from channel surfing proves somewhat detrimental to particularly sedentary couch potatoes. The top studio becomes concerned: dead viewers make for low ratings. Edison Carter, top news reporter, is sent to find out more. After a motorcycle accident, his mind is preserved by wizz-kid Bryce and becomes his wise cracking, computer generated alter-ego: Max Headroom, who manages to boost ratings above those of any live hosts to date…”

Is Google and Google SEO the new global currency? Is Google search engine placement more important to a company than Euros, RMB, or Dollars? Is Google the next Max Headroom, an omnipresent component of all aspects of our life, more important than our national or cultural identity?

Maybe it is Time to Change

Our lives are now wired with laptop computers, smart phones, Netbooks, Twitter, Facebook, Google, Yahoo, and Internet. You cannot walk a block without being presented with license plates, billboards, handouts, or airplanes pulling banners or skywriting URLs flogging some Internet site or service. Part of every person’s life in our current world. And Bluetooth has drilled it into our heads with Skype and other applications transcending the government controlled communications infrastructure with packetized everything-over-IP applications.

Binding this together brings Facebooks and Googles into the basic infrastructure of the new world, almost to the point of transcending the value of fiber optics, wireless networks, routers, servers, and switches.

While uncomfortable to us 50-somethings, we are witnessing a harbinger of the future. The future is wired. The future is a global community with little respect for borders and culture. The wired world is the 5th Estate. Only question is if Google or Facebook will join the first four estates as individual companies as representatives of the 5th Estate.

Social Media Enabling Asia

The Huffington Post recently posted a blog by Thomas Crampton highlighting some of the differences between social media use in Asian countries vs. the United States. Much of it driven by broadband deployment in technically advanced countries like South Korea, Japan, and Hong Kong (yes, I know…), much of it a burning desire by young people in developing countries who want to expand their social and intellectual evolution.

Indonesia is now the second largest user of Facebook in the world. Poor broadband access (generally), low disposable income to buy personal computers, and moral guidelines pressuring young people to follow religious values. How is it possible they could develop that fast?

Growth rates in broadband and mobile access are astounding, with statistics such as Vietnam’s mobile Internet users growing 846% in 2009, 84.3% of Japanese online to the Internet with a mobile phone, and 48.6% of Hong Kong mobile users connecting with a smart phone.

Oh, and mobile phones in Asia are inexpensive. Really, really inexpensive. Almost anybody can afford a mobile phone, and many do – occasionally at the expense of clothing, food, and shelter. In fact, I was able to buy a prepaid phone with around 250 minutes in Jakarta for less than US$20, with messaging, simple data access, and other net-enabled applications.

So the mobile phone represents a means of communication, added to a basic social status issue, and a door to emotional and intellectual exploration and freedom.

What is different in Asia than in the US?

Well, a couple of things for certain. When you start with nearly zero social and technical penetration, and you have the benefit of receiving a relatively mature technology, then it is easy to statistically go from zero to nine hundred miles an hour.

Also, consider the average young person in a country like Indonesia or Vietnam. You go to the occasional movie, you have an opportunity to watch foreign television shows, and you realize it is a very, very big world. Lots of diversity you would not be exposed to without the benefit of technology. Even more, you understand there are real people living in that huge world who are not simple digital renditions of a movie producer’s fantasy.

The Internet helps bring a young person in Jakarta, Samarinda, Semarang, Banda Aceh, or Merauke to Paris, Cape Town, or Burbank. Facebook puts a name and face to distant lands, cultures, and people. And when that young person goes home to their dormitory, house, or relocation home they have a glimmer, even if it is a faint glimmer, of hope that life could be better than it is today.

And Internet access, with social networking provides an additional escape. Whether it be joining a virtual gaming community, or chatting with persons on a different continent, you are able to escape your surroundings for a brief moment. That moment may be in an Internet café (WarNets in Indonesia), it may be in a home, or it may be at school.

Of course, not everybody in Indonesia, Vietnam, Malaysia, Cambodia, or Laos are poor or underprivileged.

Social Freedom

Asian culture is different than western culture. In many countries it is not easy to be open with relationships, activities, or personal preferences. While American kids certainly find their escape in gaming and social networking, it is even more of an outlet for many young people in Asia.

If you live in a strict religious environment – as many in Asia do, which restricts your ability to freely express yourself in the local “real” community, being able to develop new ideas, discover new ideas outside the control of your “thought leaders,” is an attraction. Facebook and other social networking sites offer a global conduit of hundreds of millions of other people who may also desire to share experiences and ideas.

And the Future

In the past, Americans enjoyed a fair level of economic and social security based on high levels of education, and the desire to increase their status and quality of life. We looked at developing countries with little interest, and in fact many Americans still cannot find more than a dozen countries on a world map.

Young people in developing countries such as those in Asia, who are included in those astonishing statistics of locations rapidly embracing technology and social networking, are hungry. Hungry not only for knowledge, but also hungry to improve their quality of life, with an added hook of national identity and pride.

The intellectual skills gained through accessing Internet and diffusing global communications into their life will give those persons in developing countries the same intellectual tools American enjoy, putting them on a level intellectual playing field. With the additional ability to participate in eLearning, those intellectual tools become more important – particularly when compared to the dwindling education levels and achievements in America’s education system.

Social networking sites may help draw young people to the Internet, but once there the skills learned far outweigh the social value Facebook or other sites provide. With the largest countries in the world representing the fastest growing component of the internet (China, India, Indonesia, Malaysia, Thailand), within another generation or two those young people may intellectually match or exceed the capabilities of their age group counterparts in the United States and Europe.

This is all good, as educated people generally are much more likely to quickly recover from disasters, are less likely to become involved in extremist movements, and are more likely to break down political, cultural, and secular barriers that have polarized nations in the past.

It is scary to Americans, as we will need to prepare ourselves to accept the rest of the world as our intellectual and economic equals. It is inevitable.

Riding the Economic Roller Coaster of TransJakarta Route 1

The little girl, not more than 4 or 5 years old, was lying motionless in a fetal position, discarded like trash, on a ramp leading to the Sarinah station on TransJakarta‘s Route 1. Passersby displayed only one emotion – annoyance they had to step over, or step around the little body. A little body that had never known the joy of a birthday party, the warmth of a nurturing family, or a family picnic in the park.

Showing the main routes, including Route 1Two stops down the road, at the Tosari Station, sits Plaza Indonesia, an icon to opulence with customers slurping iced lattes and munching scones at a Starbucks, taking a much needed break from power shopping at Christian Dior or Cartier.

The TransJakarta is Jakarta’s attempt at building a mass transit system within the capital city. With 7 major routes, it rivals cities such as Los Angeles in the ability to serve large numbers of people needing to get around the large metropolitan area of Jakarta. All riding on buses traversing dedicated busways which bypass some of the epic traffic jams which routinely gridlock nearly all areas of the city.

Route 1 begins at Blok M, and slices its way through the city center to Station Kota at the north end of Jakarta. Riding the route takes about 40 minutes, and you get to experience all the good, the bad, and the ugly of Jakarta.

Starting at Blok M

Medium qaulity mall near Blok M StationBlok M is known for both shopping and nightlife. With shopping malls running from hundreds of small kiosks in the Blok M Terminal, to new higher end shopping malls within 100 meters of the terminal, Blok M has all the shopping you can handle. But it is the nightlife that most foreigners and expats consider when heading to Blok M. Blok M is known for loud bars, with wall-to-wall working girls, and taxi drivers who take the dumber tourists on long rides throughout the city of Jakarta while enroute to hotels and other destinations.

Station from top of RampThe other part of Blok M is the dust, the trash piling up on streets and sidewalks, and grubby little kids asking for money. Always the kids asking for money.

You work your way up Route 1 to the beginning of a scattering of high end shopping malls, including Senayan City, Pacific Place, Plaza Semmangi, and Plaza Indonesia. Immediately adjacent to most high end shopping malls are small communities of homeless people living in cardboard boxes or lean-to shacks. There is the irony, you go shopping or eating donuts a J. Co at City Walk Mall, and the trek back to your hotel passes through a fairly large homeless community surrounding the Intercontinental Hotel or le Meridien.

The Le Meridien Pool next to Abandoned Construction SiteEach station requires you to walk up a ramp, cross an over pass, and walk down another ramp to the bus ticket stand and platform. Passing children and a photo album of disabled persons with ailments that – if you do not harden your heart and soul to the images, will keep you up long hours at night thinking.

The entire corridor leading from Senayan City to the area around the National Monument (MONAS) resembles a deep ravine resting between skyscrapers hitting 60+ stories housing every multinational company in existence. There is a tremendous amount of money passing back and forthnear the Monument MONAS Bus Station between the buildings creating this Grand Canyon of Jakarta. You can dine at the Jakarta Hard Rock Café, the Outback Steak House, Tony Romas, or Burger King and McDonalds – all within a 15 minute bus ride on the TJ-1.

Heading North to the Kota Station

As you pass the National Monument, Jakarta’s landscape starts to change back to the dust and poverty we started with at Blok M. The buildings start to show more and more signs of decay, the people showing more and more signs of despair, and the smell of open sewage hits your senses. Then you realize it is actually a small stream, a living part of the sewage system, and there are children playing next to it.

You cannot escape the smell near streamsAdd the thick, syrupy smell of diesel exhaust, 2 stroke motor engines, and sidewalk vendors cooking over open fire, and you wonder how a child could possibly make it to 5 years old without serious lung problems.

You pass Mangga Besar and Olimo, famous in the expat community for its massage parlors and prostitution, and finally find your way to the end of the line at Station Kota. Straddling the port on one side, a shopping mall on the east (Mangga Duo), and a concentration of museums adjacent to the station, it is a mix of images and senses that don’t quite fit into one small geographic postage stamp in the city.

A poriton of sky scraper alley in JakartaOne afternoon, 20 bus stations, and a million images, emotions, and memories. Nowhere in the world can you observe the best and worst of life in such concentration. As a foreigner, taking pictures of everything I see, you would expect a reaction of annoyance and contempt from those who become part of your album. But not once did I receive a negative response, a sharp comment, or even a cold stare. Almost a feeling of people wanting the scenes to be recorded, preserved forever. Recorded so nobody forgets Jakarta the way it is, was, and provide a basis for what Jakarta can aspire to for the future.

I won’t use a picture of the little girl on the ramp, as it would be a dishonor to her memory. But I won’t forgetObama at Plaza Indonesia that a little life, and her memory is recorded, and the image will never be lost. Too bad she couldn’t beg, I would have given her something, anything.

900 words in a blog cannot describe Jakarta. It is a wonderful city, one of the great cities in the world. Great memories, horrifying memories.

LA has South Central, San Francisco the Tenderloin District, Chicago has the South Side, and Honolulu has Hotel Street. We cannot be sanctimonious, as every country and city has poverty and rough areas.

Bus station near Le Meridien HotelAt some point, whether it is the Philippines, Mongolia, China, Indonesia, Thailand, Mexico, Uganda, or Palestine, poor areas all start looking the same. The sad thing is that once they all start looking the same, we become accustomed to seeing poverty, and it does not bother us any longer. It almost becomes expected and natural to step over little girls discarded on the side of a road.

Then we are in an airplane, 16 hours later we pop out in Burbank, and again prioritize worrying abHigh Tech mall near Station Kotaout getting a jaywalking ticket for walking across San Fernando Road outside of a painted cross walk on your way to Fuddruckers.

It is a roller coaster

NOTE:  You can see full sized pictures by clicking on each photo.

You can see all photos HERE

Mobile Operators Want their Ethernet over Fiber

A new telecom paradigm is on the verge of becoming reality. Not a disruptive technology, not the right brain flash of a new radical idea – rather it is a logical development of existing infrastructure using better operational execution. It is an acknowledgement of fiber optic infrastructure as an inherent requirement in the development of the 4th utility – broadband Internet, compute capacity, and storage as a basic right for all Americans.

The “utility” label has merit. Just as we need roads, water, and electricity to function in the modern world, we need communications. Much like the roads, electrical distribution, and water distribution systems crossing North America, the communications infrastructure follows a similar matrix of hubs, spokes, loops, and major exchange points interconnecting every square mile of the continent. The matrix includes a well-interconnected mixture of fiber optic cable, wireless, cable TV, copper telephone lines, and even satellite connections.

However, the arteries of this telecom circulatory system remain fiber optic cable. Fiber optic cable allows tremendous densities of communication, information, and data to travel across the street, or across the continent. Fiber goes north and south, east and west, connecting everything from wireless towers, satellite earth stations, collocation and hosting centers, communication carriers, Internet Service Providers, and end users to each other on a global scale.

Geography of the 4th Utility

Let’s take a deeper look at this circulatory system in geographic terms. When looking at a US map, latitude lines run horizontally, parallel to each other based on degrees north or south of the equator. The northern 40th parallel runs from Northern California to New Jersey, hitting parts of 12 states along its path. If we look at the US Interstate Highway system you will see some of the longer “arteries” stretch from the West Coast to the East Coast, such as interstate highway 10, running 2460 miles, hitting 8 states from California to Florida, and 35 major cities.

In addition, I-10 intersects with 45 other interstate highway junctions, and has several thousand entry and exit points serving both major cities and rural locations along the route. If you dig into the electrical grid you will find a similar mesh of interconnections, nodes, and relationships originating at power plants, and ending at the utility outlet in a bedroom or office.

The fiber optic system follows a similar model. The east-west and north-south routes follow the interstate highway system, rail system, and electrical grid – taking advantage of rights-of-way and interconnect nodes all along the route. The routes are generally shared by several different fiber optic providers and carriers, further extending their reach by collocating fiber at major carrier hotels along the coast, such as 60 Hudson in New York, the Westin Building in Seattle, NAP (network access point) of the Americas in Miami, and One Wilshire in Los Angeles, where they splice their fiber with major intercontinental submarine fiber optic systems.

Within North America further domestic interconnections are provided at each major city junction point throughout the country reinforcing the mesh of fiber networks in cities such as Salt Lake City, Atlanta, Chicago, Las Vegas, Washington DC, Dallas, Omaha, and Minneapolis.

The Local Value of a Global Fiber Optic Circulatory System

All this fiber is of little value if its utility does not reach every potential end user in America, or around the world. Much like the interstate highway system sporting several thousand access points and exits, the new fiber optic backbone will support fiber optic connections to every end user in the country, or push wireless broadband to every other addressable mobile and rural user. In the new world, the utility does not end at a wall outlet, but ends wherever the user is located. And that mobility is a local challenge.

Hunter Newby, CEO of Allied Fiber, an emerging fiber utility provider in the United States, advises that “It’s all about fiber…to the tower. For that component the long haul (fiber routes) is just how we get out there and back.” So while we may be able to analogize fiber routes with cities and interconnection points with the idea of a system starting at the driveway in a house to the East Los Angeles interchange and I-10, the wireless towers provide an undefined end point to the telecom grid that is unique.

The main difference discriminating the road system and electrical grid from the fiber grid are that in the telecom industry each route has many competing commercial providers. By definition, competition is not neutral. And if not neutral, it is not a utility, and cannot be expected to provide service in a location (or market) that will not be of financial advantage to the service provider – resulting in locations potentially stranded from the infrastructure.

Is this Really Different than the Existing Telecom Infrastructure?

Newby continues “The truth is that it’s the fiber that binds. Our route and its design is unique to today’s needs, unlike the design and needs of the cables from 10+ years ago. There are no neutral colos on those cables every 60 miles. There are also no FTTT (fiber to the tower) ducts (supporting) a separate fiber cable with handholes every 3000 ft on those systems.”

Following telecom deregulation in the United States, companies such as AT&T are no longer monopolies, with infrastructure development based on economic factors. If Carp, Minnesota (population ~100) does not offer sufficient economic incentive for AT&T to build broadband infrastructure, then it is unlikely to happen. Unless broadband is available through wireless networks, connecting to a broadband fiber backbone, and the rest of the world.

With companies such as Allied Fiber entering the market, access to the east-west, north-south routes will include a truly neutral alternative to the private road system of the existing telecom carriers. The long haul fiber routes will connect to regional neutral fiber routes, such as provided by companies such as Fiberlight in the eastern United States, and even more importantly provide both access to towers and interconnections at least every 60 miles (or more often) along the route.

That is because the long haul utility cable system will need to regenerate their signals at 60 miles points, offering a location for towers and regional fiber providers additional local access to supplement the carrier hotels and collocation facilities located at major junction or interconnection points. And financial incentives are available to companies through programs such as the Rural Development Telecommunications Program (RDTA) supporting the US government’s 4th utility Broadband Initiatives Program (BIP).

Hunter Newby brings evangelism to his vision.   

“Add to that the neutral colos allow the rural wireline and wireless carriers to colocate locally – in their county, or closeby by using the short haul duct to get to the closest AF colo – and in those locations they can buy high capacity transport and transit at wholesale rates from the large US and international carriers coming through. Right there! Wholesale! The rural carriers don’t even have to lease dark from us to get to the big cities/carrier hotels if they don’t want to or can’t afford to yet.

The ability to gain access to the power of the major US carrier hotels, but not have to actually get to them is the next frontier in the US.”

The 4th Utility is an American Entitlement
Newby concludes “The fiber laterals will all be built to us (the long haul neutral fiber providers). The tower companies won’t build them, but there are several transport providers that will. The mobile operators want their Ethernet over fiber.” Fiber that connects them to the content and people available on a global network-connected community. Broadband access that allows Americans to function in a global community.

Those wireless companies, whether mobile operators offering LTE/4G services, or WiFi providers offering a local competitive service, will pay the same tariff to connect to the neutral towers and fiber systems without prejudice. Just like an electrical utility doesn’t care if the outlet is supporting a private individual’s television set, a small storefront business’s display case, or an aircraft assembly plant, the only discriminating issue is in volume and required capacity.

A utility. Broadband access is now an expected utility – not a value-added service, available to all, but rather as an entitlement to living in America.

A Cloud Computing Epiphany

One of the greatest moments a cloud evangelist indulges in occurs at that point a listener experiences an intuitive leap of understanding following your explanation of cloud computing. No greater joy and intrinsic sense of accomplishment.

Government IT managers, particularly those in developing countries, view information and communications technology (ICT) as almost a “black” art. Unlike the US, Europe, Korea, Japan, or other countries where Internet and network-enabled everything has diffused itself into the core of Generation “Y-ers,” Millennials, and Gen “Z-ers.” The black art gives IT managers in some legacy organizations the power they need to control the efforts of people and groups needing support, as their limited understanding of ICT still sets them slightly above the abilities of their peers.

But, when the “users” suddenly have that right brain flash of comprehension in a complex topic such as cloud computing, the barrier of traditional IT control suddenly becomes a barrier which must be explained and justified. Suddenly everybody from the CFO down to supervisors can become “virtual” data center operators – at the touch of a keyboard. Suddenly cloud computing and ICT becomes a standard tool for work – a utility.

The Changing Role of IT Managers

IT managers normally make marginal business planners. While none of us like to admit it, we usually start an IT refresh project with thoughts like, “what kind of computers should we request budget to buy?” Or “that new “FuzzPort 2000″ is a fantastic switch, we need to buy some of those…” And then spend the next fiscal year making excuses why the IT division cannot meet the needs and requests of users.

The time is changing. The IT manager can no longer think about control, but rather must think about capacity and standards. Setting parameters and process, not limitations.

Think about topics such as cloud computing, and how they can build an infrastructure which meets the creativity, processing, management, scaling, and disaster recovery needs of the organization. Think of gaining greater business efficiencies and agility through data center consolidation, education, and breaking down ICT barriers.

The IT manager of the future is not only a person concerned about the basic ICT food groups of concrete, power, air conditioning, and communications, but also concerns himself with capacity planning and thought leadership.

The Changing Role of Users

There is an old story of the astronomer and the programmer. Both are pursuing graduate degrees at a prestigious university, but from different tracks. By the end of their studies (this is a very old story), the computer science major focusing on software development found his FORTRAN skills were actually below the FORTRAN skills of the astronomer.

“How can this be” cried the programmer? “I have been studying software development for years, and you studying the stars?”

The astronomer replied “you have been studying FORTRAN as a major for the past three years. I have needed to learn FORTRAN and apply it in real application to my major, studying the solar system, and needed to learn code better than you just to do my job.”

There will be a point when the Millenials, with their deep-rooted appreciation for all things network and computer, will be able to take our Infrastructure as a Service (IaaS), and use this as their tool for developing great applications driving their business into a globally wired economy and community. Loading a LINUX image and suite of standard applications will give the average person no more intellectual stress than a “Boomer” sending a fax.

Revisiting the “4th” Utility

Yes, it is possible IT managers may be the road construction and maintenance crews of the Internet age, but that is not a bad thing. We have given the Gen Y-ers the tools they need to be great, and we should be proud of our accomplishments. Now is the time to build better tools to make them even more capable. Tools like the 4th utility which marries broadband communications with on-demand compute and storage utility.

The cloud computing epiphany awakens both IT managers and users. It stimulates an intellectual and organizational freedom that lets creative people and productive people explore more possibilities, with more resources, with little risk of failure (keep in mind with cloud computing your are potentially just renting your space).

If we look at other utilities as a tool, such as a road, water, or electricity – there are far more possibilities to use those utilities than the original intent. As a road may be considered a place to drive a car from point “A” to point “B,” it can also be used for motorcycles, trucks, bicycles, walking, a temporary hard stand, a temporary runway for airplanes, a stick ball field, a street hockey rink – at the end of the day it is a slab of concrete or asphalt that serves an open-ended scope of use – with only structural limitations.

Cloud computing and the 4th utility are the same. Once we have reached that cloud computing epiphany, our next generations of tremendously smart people will find those creative uses for the utility, and we will continue to develop and grow closer as a global community.

Under Siege in Jakarta

Entering any major hotel in Jakarta is a multi-stage process. First you pass by security staff near the entrance to the hotel at the street. Security staff look over the car, the passengers, and make a screening decision prior to allowing the car or taxi entrance into the hotel driveway. Then you have swarm of security staff checking under the hood, the passenger compartment, the trunk, and an examination of the under carriage with mirrors. Next, at the hotel lobby entrance, another metal detector, bag check, and a friendly “thank you” as you enter the lobby. Try to go to dinner, and another bag check at the hotel restaurant entrance.

May 14th, 2010.

JAKARTA, May 14 (UPI) — Indonesian police have accused arrested terrorist suspects of planning to assassinate the president and foreigners. The alleged targets included Americans during an Independence Day ceremony set for August.

The head of the country’s police force said the planned attack against President Susilo Bambang Yudhoyono was supposed to happen at the State Palace on Aug. 17. The four suspects, one of them shot dead during the police raid, were then going to declare Indonesia under the Islamic religious Sharia law.

July 18th, 2009.

VOANews.com. Investigations continued Saturday into the Friday bombings at two hotels in Jakarta, Indonesia that left nine people dead and at least 50 injured. Little information about the bombings is being released to the public. On Saturday, Indonesian President Susilo Bambang Yudhoyono visited the sites where two bombs exploded at the Marriott and Ritz Carlton hotels.  

On Friday the president said the bombings were acts of terrorism but he made no statement during the visits

May 12th, 2010.

JAKARTA, May 12 (Jakarta Post) — The police’s counterterrorism squad has captured 17 terrorist suspects alive and shot dead five others in a series of raids conducted since Thursday last week. Spokesman for the National Police Insp. Gen. Edward Aritonang said the five suspects were killed in the latest raids on two separate places in Cililitan, East Java and in Cikampek in West Java on Wednesday. The police also arrested a suspect in Cikampek..

“We arrested two yesterday [Tuesday] in Jakarta,” Edward said as quoted by kompas.com

Ritz Carlton Jakarta following terrorist bombingIn Jakarta you cannot walk into a major shopping mall – particularly one catering to foreigners, without going through a metal detector and passing by several security officers trained to identify suspect behavior. Drive through the city center, and you will pass dozens of trucks with army and police forces waiting on standby to respond quickly in the event an incident occurs.

All office buildings in the city center have similar security to the hotels, with multi-stage security checkpoints from the street to your office. Most are surrounded by barbed wire, high iron and concrete walls, and a density of security cameras that make London look weak.

Jakarta feels like a city under siege

In the United States a potential car bomber in Times Square results in hours of “expert” commentary on the cable news stations, most of it meaningless babble produced by experts who have no clue what is really happening, offering only their opinion based on the same information available to any normal citizen by reading accounts from UPI, Reuters, AP, or citizen journalists.

Americans are lead to believe we are the center of the war on terrorism, until you experience the level of security being delivered in a city like Jakarta.

“Muslims are not terrorists”

Indonesia, the fourth most populace nation in the world, is also the largest Muslim population in the world. Ordinary Muslims are not radicals, and my experience shows Indonesians treat each other with a level of respect and courtesy only dreamed about in a city like Los Angeles. Jakarta, as in any major city, has crime. However, having walked around most areas of Jakarta, and several other Indonesian cities, you do not feel threatened at the same level as a Caucasian may feel walking around East or South Central LA, parts of Brooklyn, North Philadelphia, or Washington D.C.

The terrorists in Indonesia, as in most of the world, keep invisible, hiding in plain sight until their button is pushed to produce their violence.

JAKARTA, Indonesia, July 19th 2009 (AP) — The terrorist attacks that struck two luxury hotels in the capital have shaken ordinary Indonesians who had grown more confident after waves of arrests had left the nation’s al-Qaida-linked militant network seriously weakened. Coming four years after the country’s last serious terrorist attack, Friday’s twin suicide bombings at the J.W. Marriott and Ritz-Carlton hotels in Jakarta unleashed a new wave of anxiety in the world’s largest Muslim-majority country.

Co-workers in Indonesia are anxious to let foreigners know they are not terrorists. In any Indonesian office, you have a mix of Muslims, Christians, and indigenous religions represented among the staff. They all get along well, never argue over their ideologies or barbed wires surrounding a major hotel in central Jakartaphilosophies, but do occasionally compare notes on the difference in their faith and cultures. And of course there is a bit of friendly teasing and rivalry between those hailing from Sumatra, Java, Bali, or Kalimantan. Just like people from diverse cultures in any large country.

When a foreigner enters the conversation, the talk does eventually work its way into opinions on terrorism. Most people are afraid, and want everybody to know that Indonesians are not terrorists. Much like the United States, in a country with nearly 260 million people there will be incidents that are violent, and not representative of the population.

And they know Indonesia’s reputation as a sanctuary for terrorism is hurting their image.

Times Online, July 17th, 2009 — Manchester United will not play their match against an Indonesia Super League XI in Jakarta on Monday following today’s bomb attacks. The club hopes, however, that the game can be switched to Kuala Lumpur, having arrived there this morning.

At least nine people, including some foreigners, were killed and at least 50 were injured in two large explosions at luxury hotels in the Indonesian capital. Sir Alex Ferguson and his squad were due to fly to Jakarta tomorrow evening and to stay at the Ritz Carlton Hotel, one of the terrorist targets.

As an international community, we need to offer countries like Indonesia our support in finding terrorists, and eliminating the threat from their country, and the world. As an international community we will have much better success protecting the safety and security of all nations if we work together as an international community, not only on a government to government level – but also on a human level. It is not an issue of Jews, Hindus, Muslims, Christians, or Buddhists – it is a matter of accepting each other’s differences, and working together to improve our global quality of life.

Idaho’s white supremacist Christians are no better than Afghanistan or Pakistan’s Muslim fundamentalists – all distort and corrupt their claimed faith in the interest of power. And then preach their word through terrorism and violence against those who are not like them.

In Jakarta the siege continues. After a couple days security in the face of everybody becomes oddly comforting. When I go to sleep in my central Jakarta hotel room I feel that I am as safe as possible from violence directed at foreigners in my hotel, and I have no problem presenting my backpack for inspection at a shopping mall or office building. I am somewhat saddened society has come to this point, but I am very happy Indonesians are just as tired of violence as anybody else, and have finally put their foot down and begun securing their country.

Imagine having to pass through a metal detector and screening prior to ordering a latte at the Starbucks on San Fernando Rd in Burbank.  That is Jakarta.

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